Client: Siefa Accounting & Business Services
Services Provided: Managed IT Support, Cybersecurity and Email Threat Protection, Managed Microsoft 365, Secure file sharing and document management, Employee onboarding and offboarding, Strategic IT consulting
A Trusted IT Partner for a Growing Accounting Firm
For many growing accounting firms, managing technology internally becomes a hidden time drain and security risk. From email phishing threats to staff onboarding, the need for reliable IT support becomes mission-critical—especially when dealing with sensitive financial data. That’s where WatchTower IT Solutions comes in. As a cybersecurity-focused, outsourced IT partner for small businesses, WatchTower helped Siefa Accounting & Business Services strengthen operations, protect client data, and scale with confidence.
From Solopreneur to Scalable Firm with Peace of Mind Built In
When Annie Siefa launched her firm, she didn’t set out to become a tech expert. She just wanted to help small businesses and nonprofits get their books in order. But as her company grew, adding staff, expanding services, and taking on more sensitive financial work, she quickly realized something had to change.
“I started getting questions from my team I couldn’t answer—how to fix a printer, how to share files securely, how to scan something the right way,” Annie said. “It wasn’t just slowing me down. It was risky, especially in accounting where you’re handling confidential information.”
That tipping point pushed her to reach out to someone she already trusted: Tony Sollars, founder of WatchTower IT Solutions. She’d seen firsthand how he supported her husband’s business and knew WatchTower wasn’t just another IT vendor. They were the kind of partner she needed.
The Need: Real Support for Real Growth
By the time Siefa Accounting had grown to a team of 11+, Annie knew she couldn’t afford a tech misstep. She was responsible for sensitive data, employee onboarding and offboarding, secure communication, and fast-moving internal operations.
What she lacked wasn’t just tools. It was a strategy.
WatchTower stepped in as a full outsourced IT department, bringing:
- Cybersecurity protections tailored to financial firms
- Email phishing detection and response
- Secure document handling and communication setup
- Staff tech onboarding and offboarding
- Ongoing advisory support for new software and compliance
“What stood out wasn’t just Tony’s knowledge,” Annie said. “It was the care. He actually cared about our business and our clients. That’s rare.”
The Outcome: Security, Speed, and Space to Grow
With WatchTower managing IT operations, Annie’s team no longer had to guess, Google, or wait. Whether it was a locked account, a weird-looking email, or a tech hiccup in the middle of a deadline, the support was there.
And it showed.
- Employees could do their jobs without delays
- Clients gained confidence knowing data was secure
- The business had a professional, polished image
- Annie could focus on strategy, not scanners
One real-world example?
A phishing attempt, which is a common form of email fraud where attackers pose as someone familiar to trick you into giving up sensitive information. In this case, the message looked like a legitimate direct deposit change request from a client’s employee. But WatchTower’s email security filters flagged it as suspicious before any action was taken.
Because of the protections in place, the team was able to pause, investigate, and confirm that the request was fake. This prevented a potential financial loss before it ever happened.
Advice from Annie
“Just like our clients outsource accounting to us, I believe in outsourcing anything outside your zone of genius. Having WatchTower handle our IT means I get my time back, my peace of mind back, and we all work more confidently.”
The Bottom Line
Siefa Accounting is still growing, still serving, and now doing it with a tech foundation that matches its high standards. That’s the difference between an IT vendor and a strategic partner.
Whether you’re running a lean operation or managing a growing team, WatchTower can be the partner that grows with you.
